Jamie Thompson
LEARNING STUDIO

Caregiver Field Guide

A quick reference built for the phone in a caregiver's pocket. Tap a section to open it.

JT
Caregiver Field Guide
Quick reference · tap a section to open
THE ONE RULE

Unsure about anything? Call your branch.

Call my branch
Name badge
Scrubs to dress code
Closed-toe shoes
Groomed & tidy
RULE OF THUMB Dress so the client knows you at the door.
Arrive
on time
Badge
visible
Greet by
name
HOW LATE ARE YOU?
CLOCK IN
+ ADD NOTE
CALL OFFICE
0 min
7 min
15 min
Within 7 min of your start — select the shift, sign the care plan, tap Clock In.
7–15 min late — clock in and add a note.
15+ min, or app says "too far away" — call the office.
USE IT FOR
Log shift notes
ADLs, IADLs, care details
Look things up
A recipe, a care task
Tell the client what you're doing on your phone — so it never looks personal.
Never the camera, personal calls off-break, or sharing your number.
Call branch + leave voicemail USE THIS
App message NOT OK
Email NOT OK
CALL YOUR BRANCH WHEN
You've called 911 for a client emergency
You can't clock in
You'll be more than 15 minutes late
Anything at the home doesn't match the care plan
Then note factual observations to the shift summary. Do not include emotional interpretations.
Enjoy your shift. Make a difference today!
Field Guide
Call branch
Map
Search Maps
TODAY'S CLIENTS
A
Directions to Client A
1755 NW Kearney St, Portland, OR 97209
8 min · 1.2 mi
Start
Call the branch office?
(800) 555‑0142
Cancel
Call

Mobile job aid prototype. Content drawn from direct caregiving experience.

Jamie Thompson Learning Studio · jtlearningstudio.com

Interactive demo — tap the sections, the call button, and the map.